20 Chat Plugin Use Cases That Will Be Table Stakes In 18 Months

I’ve been digging into chat plugin development for Bing Chat, ChatGPT, Microsoft Teams, and Windows Copilot.

Here are 20 use cases that will become table stakes within 18 months.

  1. πŸ™‹β€β™‚οΈ Answer employee questions.
  2. πŸ€– Automate customer support.
  3. πŸ“ž Book a demo or sales call.
  4. πŸš— Book a flight, hotel, or rental car.
  5. πŸ“ Check the location of an asset.
  6. πŸ’° Get financial wellness advice.
  7. πŸ‹οΈβ€β™‚οΈ Get fitness and health advice.
  8. πŸ“Ί Get book, film, music, and TV recommendations.
  9. πŸ’β€β™€οΈ Get personalized customer support.
  10. πŸ“° Get personalized news updates.
  11. πŸŽ“ Get personalized tutoring support.
  12. 🎯 Get professional coaching advice.
  13. πŸ’² Check current prices.
  14. 🌟 Get experience recommendations.
  15. πŸ›οΈ Get product recommendations.
  16. 🎟️ Find tickets to an event.
  17. πŸ’Ό Find jobs.
  18. 🏠 Find real estate for rent or sale.
  19. πŸ• Order food.
  20. πŸ“… Schedule an appointment.

What other use cases can you think of?

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