The Journey

06/07/2010

You People Are So Gullible

Are people really being taken if they are satisfied with the transaction? I don’t think so.
Still, the blogosphere loves to highlight how one product or brand is inferior to another. It’s great for the blog owners because the polarization drives page views. The chatter is endless. Most of that is driven [...]

01/15/2010

Dell, Stop Playing With My Emotions

So I got a Dell zino HD last week and the DVD drive doesn’t open. I’m talking pulled it out of the box and the drive doesn’t open. Had to reach out to Dell customer support after admitting personal defeat (and that this was a hardware issue). Their email support form was [...]

12/15/2009

Companies (Usually) Die Young

Windows Killer! iPhone Killer! Radio Killer! The media loves to write about the new thing and how it’s going to kill the old thing. Sometimes that happens. Schumpeter’s creative destruction is very real. However, our fascination with products and/or companies killing each other is somewhat misplaced. More often [...]

12/14/2009

The Work Compass: Increase Your Productivity

Here’s a very simple framework that I use to drive organizational impact and productivity. I call it the Work Compass. You can keep the answers to yourself or share with your team. Regardless, you’ll do a better job staying on track and filtering out distractions if you spend 2-3 minutes getting these [...]

12/11/2009

Trust Me, It’ll Be Better

Early this month Google decided to sunset Google Gears. The reason? They are embracing HTML5 as the enabler for offline browser storage. Fine. Others, including Firefox, Apple, Opera, and Microsoft will impact the final HTML5 spec. But it’s not here yet. I like the promise. But the comment [...]

12/09/2009

The Foundation Post

I had a recent conversation with a marketing professional about a new web technology. It was probably my fault, but they got lost along the way. They got hung up on how DNS works. From there the rest of the conversation stalled. That got me to thinking. Are we all [...]

12/06/2009

Guess Who’s Back

A quick overview on my blog and why you might care.